Air Logistics Gateway Operations Specialist

Tokyo, JapanPermanentPosted Jul 17, 2026

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.


You will be part of our Air Logistics team, adding your procurement, carrier + relationship management expertise + skills to the delivery of Customer + Operational Excellence.


How you create impact

This role involves utilizing procured fixed capacity, optimizing cargo flows, and enhancing the commercial outcomes of gateway activities. Additionally, the position is accountable for meeting agreed Service Level Agreements, fulfilling customer demands, procuring spot capacity when necessary, and enabling growth.


What we would like you to bring

  • Leading the Gateway Operations team
  • Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
  • Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
  • Ensuring operations in accordance with carrier requirements, security and safety regulations.
  • Accountability for the local Gateway P/L statement
  • Drive efficiency by leveraging automation, standardization and GS utilization.
  • Lead the day to day Gateway operations including staff planning and coordination with internal/external suppliers .
  • Coordinate, plan, and execute the arrangements for outbound and inbound freight of/into the Gateway location. This includes close involvement/alignment with the local O-community for ground transportation.
  • Collaborate closely with the global X-Community to identify and create solutions leveraging the KN network and enhancing it where needed.
  • Ensure optimal processes and cargo flow in close collaboration with the O-team, through usage of digital solutions,education of the team and on-going reviews.
  • Support and collaborate with CCL, OCC and development teams for incumbent business, implementations, as well as RFQs

What's in it for you

  • Your strong leadership skills + focus on customer + stakeholder relationships along with your strong time management will be the key to your success.
  • You will be successful in this role because for your knowledge across our operations, products + services; because you possess the key attributes we are looking for.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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