Digital Asset Operations Manager

Digital Asset Operations Manager | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsDigital Asset Operations ManagerIndia, Multiple Locations, Multiple LocationsApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200044165Date postedJul 22, 2026Work site3 days / week in-officeTravelLess than 25%ProfessionBusiness OperationsDisciplineBusiness Program ManagementRole typeIndividual ContributorEmployment typeFull-TimeOverviewJoin the Trust & Integrity Protection team and help shape the future of Digital Assetcompliance and operations at scale. Our Digital Asset team plays a critical role in ensuringMicrosoft digital assets are reviewed, governed, and maintained efficiently across thecompliance lifecycle.As a Digital Asset Operations Manager, you will help manage the day-to-day execution of theDigital Asset review process by partnering with vendor teams, Digital Asset Owners, andcross-functional stakeholders. You will monitor operational performance, track key metricsand KPIs, identify process bottlenecks, and drive actions that improve review velocity, quality,and customer experience. This opportunity will allow you to strengthen your operationalmanagement expertise, develop deep business process and compliance knowledge, and buildskills in data-driven decision-making, stakeholder management, and continuous processimprovement. This role offers flexible work opportunities, with the ability to work from homepart of the time in alignment with team and business needs.Microsoft’s mission is to empower every person and every organization on the planet toachieve more. As employees we come together with a growth mindset, innovate to empowerothers, and collaborate to realize our shared goals. Each day we build on our values ofrespect, integrity, and accountability to create a culture of inclusion where everyone canthrive at work and beyond.Responsibilities• Support the execution of the end-to-end Digital Asset review process by partnering withDigital Asset Owners, Microsoft stakeholders, and vendor teams to ensure reviews arecompleted within established service level objectives. You will help monitor review pipelines,identify blockers, and drive actions to improve review velocity and customer experience.• Follow established procedures for process execution and contribute to maintaining a clearend-to-end view of Digital Asset review operations. You will track operational activities,collect data, perform analysis, and provide insights to support effective process monitoringand decision-making.• Assist with process monitoring and evaluation by developing, maintaining, and analyzingoperational metrics, dashboards, and key performance indicators (KPIs). You will help identifytrends, benchmark performance, and highlight opportunities to improve efficiency,effectiveness, and compliance outcomes.• Partner with vendor teams and cross-functional stakeholders to ensure operationaldeliverables are completed accurately and on time. You will facilitate communications,coordinate issue resolution, and help maintain accountability across the Digital Asset reviewecosystem.• Identify process bottlenecks, operational risks, and recurring issues through data analysis and stakeholder feedback. You will contribute to continuous improvement initiatives by recommending and supporting process enhancements, documentation updates, and automation opportunities. • Support task-level change management activities related to Digital Asset operations, including process updates, tooling enhancements, reporting improvements, and stakeholder readiness. You will help ensure changes are successfully adopted and operational goals are achieved. • Maintain process documentation, standard operating procedures (SOPs), and...