Senior Sales Manager, Medical Channel

Senior Sales Manager, Medical Channel About Face Reality:Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.Our Core ValuesIntegrity, Inclusion, Collaboration, Adaptability, AccessibilityOur supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.About the roleFace Reality is seeking a dynamic and results-driven Senior Sales Manager to lead and develop our field-based Medical Channel sales team. This role is a people-first leadership position responsible for the day-to-day coaching, performance management, and strategic direction of a team of Business Development Managers operating across Medical Spas, Dermatology and Plastic Surgery sectors. The ideal candidate is a proven sales leader with deep experience in the medically-dispensed skincare channel who thrives on developing talent, executing against ambitious revenue targets, and driving consistent team performance. This is not an individual contributor role – success is defined by the results and growth of the team. RESPONSIBILITIES/ESSENTIAL FUNCTIONSStrategy & Channel PlanningOwn and execute the medical channel sales strategy, including annual and quarterly plans, account segmentation, territory design, and coverage models aligned to growth objectivesAnalyze market dynamics, competitive activity, and customer insights to continuously refine channel priorities, value proposition, and go-to-market programsEstablish and lead a disciplined operating cadence across the channel (e.g., target account reviews, account planning, QBRs, forecasting, and cross-functional alignment) New Business Development & Key Account GrowthDrive new account acquisition and expansion across dermatology, plastic surgery, and medical spa environments, with emphasis on strategic, multi-location, and group practicesBuild and maintain senior-level relationships with key decision-makers, including physicians, practice executives, and clinical leaders, to deepen long-term partnershipsOversee retention, expansion, and share-of-wallet growth within existing accounts through structured account plans and proactive engagement strategiesLead reactivation efforts for inactive or underperforming accounts by diagnosing root causes, setting corrective action plans, and ensuring disciplined follow-through by the field team Enablement, Training & Clinical Education ExecutionEnsure consistent delivery of high-impact in-field and virtual education, including onboarding, treatment protocols, and new product or program launchesPartner cross-functionally with Education, Marketing, and Customer Success to ensure accounts are fully enabled to deliver strong patient outcomes and sustainable sell-throughIdentify capability gaps at the account and territory level and deploy targeted enablement strategies to improve adoption, performance, and clinical confidence Channel Programs, Promotions & Market PresencePlan, prioritize, and execute channel promotions, strategic initiatives, and account-specific programs aligned to revenue goals and measurable ROIRepresent the brand at key...