Sr. Integration Specialist - API & SaaS B2B (Demand Integrations Team)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Sr. Integration Specialist - API & SaaS B2B (Demand Integrations Team)Full-timeCompany DescriptionWho We AreCint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.We are feeding the world’s curiosity!Job DescriptionAt Cint, our Demand Integrations team serves as the high-velocity technical bridge between our global strategic clients and our internal R&D organization. We are looking for a Senior Lead Integration Specialist to own a complex portfolio of at least 10+ high-profile global client accounts, acting as their primary technical advisor and escalation endpoint.This is a hybrid profile: you will spend 50% of your day deep in system metrics and system logs executing platform-to-platform integrations, and 50% managing complex client lifecycles, project timelines, and cross-functional internal stakeholders across Product, Engineering, and Commercial business units.What You Will DoTechnical Portfolio Orchestration: Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s REST APIs for enterprise global partners simultaneously.Log Diagnostics & Performance Triage: Act as a technical "Log Detective." Use observability tools (Grafana, Kibana, OpenSearch) to monitor integration health, isolate API bottlenecks, and execute data-backed performance optimizations.Strategic Escalation & Ownership: Serve as the ultimate regional escalation point for demanding customer scenarios, managing high expectations and tight timelines under pressure.Team Multiplication & Leadership Track: Provide framework guidance and priority management across a distributed team of 7 consultants spanning 3 time zones; this role holds a flexible trajectory toward formal team leadership and management.API Advocacy: Review external partner documentation to assess architectural complexity, translating client business needs into product features or product bug escalations back to internal software engineering teams.Tech Stack You Will GovernanceAdvanced REST APIs (Advanced platform-to-platform implementation & troubleshooting)Testing & Development: Postman, Bruno, Git/GitHubObservability Architecture: Grafana, Kibana, OpenSearch, OmniData & Systems: SQL, Linux environmentWho You AreGlobal Communicator: Fluent, confident English (written and spoken) capable of negotiating technical timelines with EMEA/US internal leadership and external clients daily.Proven Integration Footprint: Deep, hands-on experience implementing, troubleshooting, and stabilizing enterprise-level REST APIs (B2B SaaS lifecycle preferred).Priority Architecture: Exceptional workload management skills with a verifiable history of balancing technical execution with client management without drop-off.Latent Leader: Experience or strong aptitude for mentoring junior consultants, designing contingency workflows, and maintaining efficient transparency across engineering teams.Bonus Points: Bachelor’s degree in Computer Science, IT, or Engineering, or hands-on capability in at least one scripting language (Python, JavaScript/Node.js, or Go).QualificationsBonus Points If You Have Bachelor’s degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred) or equivalent technical experienceFamiliarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)Awareness of modern software development methodologies, with emphasis...