Role responsibilities
The Sales Operations Support Representative supports Inside Sales Account Managers by managing booking processes, conducting research, and developing training. They also optimize processes and maintain operational efficiency.
Requirements
Candidates should have a minimum of three years of experience in customer service and order entry, preferably in a fast-paced environment. A bachelor's degree or equivalent experience is preferred, with high-tech industry experience being a valuable asset.
Key skills
Microsoft Office Suite, CRM Software, Communication Skills, Attention to Detail, Team Player, Sales Strategy, Process Optimization, Training Development
Keywords
Sales Operations, Customer Service, Order Entry, High-Tech Industry, Inside Sales, Maintenance Contracts, Subscription Offerings, Process Execution, Data Entry, Contract Review, Ad-Hoc Reports, Deal Research, Training Sessions, Operational Effectiveness, Email Management, Case Management, Confluence