Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotel team, that’s exactly what you’ll do every time you come to work!
As the Night Auditor, you are responsible for balancing all daily financial work for the hotel by posting and auditing charges in a timely and efficient manner. Additionally, you will perform Front Desk operations during the overnight shift to ensure an attractive, safe, and welcoming environment for our guests.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
Hospitality: A passion for spreading the light and warmth of hospitality.
Integrity: Acting with integrity and always doing the right thing.
Leadership: Inspiring others through leadership.
Teamwork: A belief that teamwork drives the best outcomes.
Ownership: A sense of ownership and accountability.
Now: Bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Job Knowledge, Skills & Abilities:
Punctuality & Reliability: Ability to consistently arrive to work on time and as scheduled for the overnight shift.
Technical Skills: Excellent computer skills, including proficiency in MS Excel and the PEP system. Ability to operate a 10-key calculator and standard office equipment.
Attention to Detail: High regard for accuracy, data integrity, and a strong analytical approach to problem-solving.
Communication: Good written and verbal communication skills; professional demeanor when interacting with guests and all levels of management.
Physical Requirements: Ability to lift up to 40 pounds.
Key Responsibilities:
Financial Auditing: Post and balance all daily hotel revenue. Monitor the automated system posting of room and tax charges.
Reconciliation: Reconcile and settle charges from Micros (POS), telephone, movie reports, parking, and gift shop revenue. Process debit/credit card rebates and adjustments.
Reporting: Prepare detailed restaurant revenue reports utilizing Excel spreadsheets.
Guest Services: Perform all Guest Service Agent duties during the overnight shift, including guest check-ins, check-outs, and addressing inquiries.
Team Support: Assist in the ongoing training and development of the front desk staff.
Qualification Standards:
Education: High School graduate or equivalent preferred, but not required.
Experience: 6 months to 1 year of front desk experience required. General office and/or prior hotel accounting experience is highly preferred.
Licenses/Certifications: PEP certification preferred.