Sydney Airport Coordinator - Estee Lauder, La Mer, Clinique

Single PositionView All JobsSydney Airport Coordinator - Estee Lauder, La Mer, CliniqueSydney,AU-NSW,AustraliaApply NowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionReq ID26075BrandEstée Lauder - BrandJob FunctionSalesJob Sub-FunctionField SalesAssignment CategoryFulltime-RegularDescription The APC is the first point of contact for the retailer regarding all operational issues for ELC brands on the shop floor and is required to review, resolve and escalate all relevant processes and ad-hoc requirements.The role is to achieve counter sales goals and business objectives through efficient management of daily counter operations in close exchange with the branded staff and retailer; key focuses are inventory, MinMax, Visual Merchandising as well as branded staff and promotion. The APC will work in close collaboration with the SEE/ASOM through regular reports and ongoing exchange to deliver the highest retail standards in line with brand guidelines.This position will have access to a range of confidential information and so will require the personal characteristics of discretion and integrity.Key responsibilities but are not limited to:Retail SalesWeekly qualitative and quantitative feedback on sales and BA performance to SEE/ASOMActively work with brand staff on brand targets executionActively support SEE to ensure brand staff are engaged to drive brand/door seasonal sales plansFollow up at store level to execute details of promotional programs/ events, feedback sales results and suggestion on improvement where neededResponsible for monthly report: sell-through figures, pax trend, competitors’ activities, retailer promotions & campaign, ELC brands incentive / promotions recap, counter photos Efficient Management of Daily Counter Operations •    Supervise and execute daily counter duties such as housekeeping, merchandising, ensuring availability of stocks, testers, price & promo signage together with VM materials•    Report to SEE on any counter maintenance issue when required•    Report to SEE on any brand staff absence on counter and propose counter coverage plan when required•    Provide feedback and observation to SEE on promoters and brand staff (products & service training, grooming guideline, counter daily ops procedure, sales report) when requiredManagement of Stock InventoryReview and adjust brands min/max and shelf capacity meets sales demand & presentation levelOngoing check of out-of-stock on top selling products and report to and follow up with the Retail Store team and inform SEE/ASOMOngoing check on non-saleable inventory (GWP, TOA, testers, gifting wrapping, samp les etc) and feedback / follow up action plan with SEE Managing Operational EffectivenessUnderstand and ensure each brands visual merchandising is aligned to brand guidelines and maximize sales potential (including but not limited to planogram, visual merchandise units, launch focus, ticketing, testers, transparencies and videos, GWP display)Work at the counter with the team on all promotional events and setups (when required)Share photos with SEE of each launch changeover, promo set up, event set up and rectify set up if needed when requiredWorkplace, Health and Safety (WHS)Take reasonable care of the health and safety of themselves and othersCooperate with Estee Lauder Management in the provision of a healthy and safe workplaceReport any incidents or accidents as per Company processUndertake duties in accordance with the current Estee Lauder WHS principles, policies, procedures and objectivesKey measures of success but are not limited to:Positive stakeholder feedback – management, peers, visitorsEnsure all communications is maintained to reflect Company’s standardsAll deadlines are metAll matters dealt with quickly and professionallyAll procedures and policies adhered toQualifications ⁃Previous retail management experience (ideally 2+ years duty free or cosmetics)⁃ Strong business acumen with result⁃driven and...