Creative Services Mgr

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Creative Services MgrFull-timeEmployee Type: RegularRegion: APAC - Asia PacificWork Persona: Flexible or RemoteCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people. Job DescriptionServiceNow is growing fast across APAC, in size, prominence, and ambition. This is a chance to get in at an inflection point and help define the trajectory of the brand. As the creative voice of ServiceNow in the region, this role brings the brand to life across every regional touchpoint, from campaigns to events to customer stories. Sitting within the global Brand team, this leader works directly with regional marketing teams and a dedicated embedded studio to ensure the work coming out of APAC is consistent, ambitious, and raises the bar for what enterprise creative can be. This is a Creative Director role in every sense, requiring both the strategic vision to set direction and the craft to execute it. More than executing great work, this is an opportunity to help build a brand that is redefining what enterprise technology looks and sounds like.What you get to do in this role: Serve as the creative authority for the APAC region, setting the creative ambition for the brand while protecting and evolving the ServiceNow identity across all regional marketing activity.Partner closely with APAC regional marketing leads and the APAC lead to translate business priorities into compelling, on-brand creative strategies and executions that strengthens long-term brand equity.Collaborate with global creative leadership to ensure regional work ladders up to the global brand platform while reflecting the cultural nuances and opportunities within local APAC markets.Champion brand consistency across the region, ensuring visual identity, messaging, and tone of voice are applied with rigor, craft and intention across all channels and touchpoints.Oversee creative quality across a broad scope of regional work including events, social, digital, OOH, editorial design, film/motion, and executive experiences.Direct and inspire the embedded studio team to deliver work that is both efficient and exceptional, setting clear creative direction and maintaining high standards across every output.Act as a hands-on creative contributor when the work demands it, rolling up your sleeves to concept, art direct, or write alongside the team.Bring a strong point of view to every brief, championing bold, brand-building creative beyond the expected and raise the bar for enterprise marketing across the region.Drive adoption of AI-powered tools and workflows within the regional team and embedded studio, identifying opportunities to scale creative output, experimentation, and efficiency without compromising quality or brand integrity.QualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.A minimum of 10 years of experience in the creative industry, with a track record of delivering brand-building work across multiple markets and formats.Proven experience working with or within global teams, balancing global brand consistency with...