Client Relationship Manager I

Role responsibilities

The Client Relationship Manager I serves as the primary contact for clients, handling less complex client issues and working with various internal teams to resolve them. This role also involves monitoring key deliverable dates and ensuring the quality of client-facing materials.

Requirements

Candidates must have a bachelor's degree or equivalent experience, along with at least 2 years in a support or client-facing role. Strong communication, analytic, and problem-solving skills are essential, along with knowledge of health care and benefits.

Key skills

Client Management, Communication Skills, Analytic Skills, Problem-Solving Skills, Health Care Knowledge, Microsoft Office

Keywords

Client Relationship Management, Service Resolution, Client Issues, Consultants, Client Advocates, Operations, Support, Medical Management, Product Development, Account Managers, E Bill Training, SBCs, Benefit Booklets, Health Insurance, Life Insurance, PTO, 401k, Microsoft Office, CEBS