The Business & Technical Analysis Associate Manager provides guidance to their team responsible for the identification, evaluation and design of technology-based business solutions as well as providing support for software-as-a-service (SaaS) and enterprise-wide applications. They translate function plans into operational processes and guide execution to solve complex business problems, drive system optimization and mitigate potential risk.
Leadership & Supervision
- Manages the activities of multiple sections or a discipline through subordinate supervisors and/or professionals.
- Guides by function or department practices and well-defined management precedents.
- Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
- Responsible for fostering a work environment that encourages employees to act with integrity and respect.
- Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship.
- Responsible for supporting employee career development.
- Translates functional plans into operational processes and guides execution.
Knowledge & Application
- Receives objective based assignments and determines resources to meet schedules and goals.
- Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques.
- Executes financials, business planning, organizational priorities and workforce.
- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
- Develops and manages operational initiatives to deliver tactical results.
Collaboration & Interaction
- Interacts frequently with subordinate supervisors, customers, and/or functional peer group professionals, involving matters between sections and multiple units.
- Effectively communicates and presents results and recommendations across discipline.
This position is not hybrid/remote and will be located at our Cleveland Headquarters office.
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
Must be eighteen years or older
Minimum Qualifications:
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.)
- Bachelor’s degree or higher in the information technology (IT) or business field. In lieu of a degree, at least 7 years of experience in analytics, business or IT.
- 4+ years of experience in analytics, business or IT
Preferred Qualifications:
- Experience in IT-related analytics
- Experience managing direct reports
- Knowledge of software development methodologies
- Experience managing software-as-a-service (SaaS) and enterprise-wide systems
- Experience working with accounting or financial software and a basic understanding of accounting principles.
- OneStream experience
Travel: 2%