Soft Service Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

Housekeeping & Cleaning

• Supervise housekeeping teams across all three shifts
• Conduct daily inspections of production areas, offices, restrooms, and common areas
• Ensure compliance with cleanliness and hygiene standards
• Manage cleaning supplies inventory and equipment maintenance

Catering & Canteen Operations

• Oversee canteen services for all shifts (day/evening/night)
• Monitor food quality, hygiene, and safety standards
• Coordinate meal timings and menu planning
• Address employee feedback on food services

Pest Control & Waste Management

• Schedule and monitor pest control activities
• Ensure proper waste segregation and disposal
• Maintain compliance with environmental regulations
• Coordinate with authorized waste disposal vendors

Vendor Management

• Manage soft services vendors and contractors
• Monitor vendor performance against SLAs
• Process invoices and maintain vendor records
• Conduct periodic vendor audits

Compliance & Safety

• Ensure adherence to factory safety protocols
• Maintain documentation for audits and inspections
• Conduct safety briefings for soft services staff
• Ensure compliance with regulatory requirements

Staff Coordination

• Coordinate with teams across all three shifts
• Manage attendance and scheduling
• Conduct training on hygiene and safety standards
• Handle performance evaluations

Budget Control

• Monitor soft services expenses
• Identify cost-saving opportunities
• Ensure services delivered within approved budget

Required Qualifications

• Bachelor's degree in Facility Management, Hotel Management, or related field
• 2 -3 years' experience in soft services/facility management
• Experience in manufacturing or 24/7 operational environments preferred
• Strong knowledge of housekeeping, catering, and hygiene standards
• Excellent vendor management skills
• Proficiency in MS Office
• Ability to work flexible hours including weekends/holidays
• Strong communication and problem-solving skills

Work Environment

• 24/7 manufacturing facility
• May require working across different shifts
• Must be available for emergencies
• Industrial environment

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.