Senior Manager - IT Product Management

Leads implementation and delivery of products.

Develops strategic business plans and consults on best practices and leading thinking related to the delivery of professional services of software products in support of the business.

Manages and oversees the budget, operations and staffing for the Professional Services business including resource allocation and ongoing capacity planning.

Supervises four or more employees as direct reports and has authority for people management including assigning, directing, and evaluating work.

Conducts performance evaluations and career development discussions ensuring appropriate orientation and on-going education/training.

Recommends salary, bonus actions, hiring, disciplining and firing employees.

Manages escalated client delivery issues and ensures clear action plans are developed in resolution.

For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

This is a New position.