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Title: Independent Contractor – S-CPT-0007 Client Endorsement Specialist
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The Client Endorsement Specialist plays a critical role in matching qualified Virtual Assistants (VAs) and applicants with client requirements. This position requires strong analytical, communication, and coordination skills to ensure a seamless endorsement and placement process.
Scope of Services
Contractors will be required to provide services that align with the following c tasks:
- Match qualified applicants and VAs to client requirements based on skills, experience, and competencies.
- Search and source suitable candidates using Breezy HR, Google Drive, and other internal databases.
- Review, interpret, and analyze open job descriptions to understand client needs and expectations.
- Conduct thorough resume evaluations and candidate profile assessments.
- Determine the appropriate VA or applicant tier based on resume review, competency assessments, and relevant experience.
- Coordinate and collaborate with various departments to ensure the timely completion of recruitment and endorsement-related activities.
- Maintain accurate records and update candidate information in Breezy HR, spreadsheets, and other tracking systems.
- Conduct outreach and schedule applicants for further skills assessments when necessary.
- Build and maintain engagement with VAs through regular communication and follow-ups.
- Prepare candidates for client interviews by providing guidance, expectations, and interview best practices.
- Deliver constructive feedback to candidates regarding interview performance, strengths, and areas for improvement.
- Review candidate portfolios and identify errors, inconsistencies, or enhancement opportunities.
- Facilitate VA onboarding by introducing company policies, procedures, and expectations.
- Serve as a liaison between the Client Success Team and VA candidates throughout the endorsement process.
- Participate in VA-client interview meetings and assist in presenting candidates to clients.
- Generate reports and provide updates on candidate endorsements, placements, and recruitment activities as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Recruitment & Talent Assessment
- Talent sourcing and recruitment experience.
- Strong ability to review, analyze, and evaluate resumes.
- Proficiency in interpreting job descriptions and candidate requirements.
- Ability to assess applicants and determine appropriate VA tier classifications.
- Experience in candidate screening, endorsement, and placement processes.
Administrative & Analytical Skills
- Background in administrative support functions.
- Knowledge of various specialist competencies and job functions.
- Strong data entry, management, and record-keeping skills.
- Excellent analytical and problem-solving abilities.
- Experience in data analysis and reporting.
- Ability to identify relevant keywords and perform keyword analysis for candidate-job matching.
- Excellent written and verbal English communication skills.
- Strong interpersonal and relationship-building abilities.
- Ability to provide professional feedback and coaching to candidates.
Communication & Collaboration
- Effective collaboration and teamwork skills across multiple departments.
- Professional email composition and business correspondence skills.
- Strong task and time management skills.
Organizational Skills
- Ability to manage multiple priorities in a fast-paced environment.
- Exceptional attention to detail and accuracy.
- Ability to work independently while maintaining team collaboration.
- Proficiency in tracking, documenting, and reporting recruitment activities.
Preferred Qualifications
- Experience in remote staffing, outsourcing, or virtual assistant recruitment.
- Familiarity with Applicant Tracking Systems (ATS), preferably Breezy HR.
- Experience working in a client-facing recruitment or endorsement environment.
Work Schedule
- Contracted Hours per Week: 40 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: 8 AM to 5 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
- Contracted Hours per Week: 40 hours/week
- Daily Working Time: 8 AM - 5 PM EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1 to 2
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Neutral
- REGION PREFERENCES: None
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!