This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Account Manager based in the United States.
This is a high-impact, revenue-owning role focused on managing and growing a portfolio of strategic education accounts across a defined region. You will serve as the primary commercial partner for school districts, building trusted relationships with senior stakeholders and driving long-term value through retention and expansion. The role blends strategic account management with hands-on execution, requiring strong field presence and frequent client engagement. You will operate as the quarterback across complex, multi-stakeholder environments, aligning internal teams around client needs. Success in this role comes from combining commercial acumen, structured discovery, and disciplined execution. You will help shape how mobility solutions are adopted across districts while ensuring measurable outcomes for both clients and the business. This is a fast-paced, mission-driven environment where your work directly impacts student access to transportation services.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Account Manager based in the United States.
This is a high-impact, revenue-owning role focused on managing and growing a portfolio of strategic education accounts across a defined region. You will serve as the primary commercial partner for school districts, building trusted relationships with senior stakeholders and driving long-term value through retention and expansion. The role blends strategic account management with hands-on execution, requiring strong field presence and frequent client engagement. You will operate as the quarterback across complex, multi-stakeholder environments, aligning internal teams around client needs. Success in this role comes from combining commercial acumen, structured discovery, and disciplined execution. You will help shape how mobility solutions are adopted across districts while ensuring measurable outcomes for both clients and the business. This is a fast-paced, mission-driven environment where your work directly impacts student access to transportation services.
Accountabilities:
- Own and manage a portfolio of key accounts, ensuring strong retention, satisfaction, and long-term growth through proactive relationship management and strategic account planning.
- Drive expansion and net-new opportunities by conducting structured discovery, identifying unmet needs, and executing growth strategies across multiple stakeholders within each account.
- Serve as the primary client partner, leading executive-level conversations, delivering data-driven insights, and influencing decision-making to strengthen partnerships.
- Coordinate and align cross-functional teams (including Operations, Product, Finance, and Support) to ensure seamless service delivery and account execution.
- Lead contract renewals, pricing discussions, and expansion negotiations to achieve revenue targets and maximize account value.
- Conduct regular on-site client visits (2–3 days per week) to deepen relationships and maintain strong account engagement.
- 5+ years of experience in Account Management, Customer Success, or Consultative Sales within SaaS, marketplace, logistics, or service-driven environments.
- Proven track record of owning retention and expansion revenue in complex, multi-stakeholder accounts.
- Strong executive presence with excellent communication, presentation, and relationship-building skills.
- Demonstrated ability to manage ambiguity while maintaining accountability for commercial outcomes.
- Advanced CRM proficiency (e.g., Salesforce or similar tools) with strong data analysis and reporting capabilities.
- Experience working cross-functionally to execute account strategies and solve client challenges.
- Preferred: experience in education, government, transportation, or regulated industries, and familiarity with Challenger or insight-led sales methodologies.
- Competitive base salary with on-target earnings (OTE) of approximately $130,000–$140,000
- Equity stock options as part of a long-term incentive and ownership program
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement savings plan and flexible spending accounts (FSA)
- Flexible vacation policy supporting work-life balance
- Remote-first structure with required regional client travel and on-site engagement
- Opportunity to join a high-growth, mission-driven environment with significant career upside.