This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. People Operations Manager based in the United States.
This is a high-trust, hands-on People Operations role responsible for shaping and running the core employee experience across a fast-growing, distributed organization. You will own the full employee lifecycle from onboarding through offboarding, ensuring consistency, compliance, and clarity across all HR processes. Acting as the operational backbone of People functions, you will coordinate closely with external HR partners while serving as the internal owner of employee support, documentation, and workflows. The role requires strong judgment, discretion, and the ability to balance structure-building with day-to-day execution in a dynamic environment. You will also play a key role in strengthening remote culture, employee engagement, and manager support systems. This is an opportunity to directly influence how employees experience the organization while building scalable People Operations foundations.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. People Operations Manager based in the United States.
This is a high-trust, hands-on People Operations role responsible for shaping and running the core employee experience across a fast-growing, distributed organization. You will own the full employee lifecycle from onboarding through offboarding, ensuring consistency, compliance, and clarity across all HR processes. Acting as the operational backbone of People functions, you will coordinate closely with external HR partners while serving as the internal owner of employee support, documentation, and workflows. The role requires strong judgment, discretion, and the ability to balance structure-building with day-to-day execution in a dynamic environment. You will also play a key role in strengthening remote culture, employee engagement, and manager support systems. This is an opportunity to directly influence how employees experience the organization while building scalable People Operations foundations.
Accountabilities:
- Own and continuously improve People Operations processes across the full employee lifecycle, including onboarding, role changes, leave, and offboarding.
- Serve as the primary internal liaison with external HR/PEO partners, ensuring accurate coordination of payroll, benefits, compliance, and employee updates.
- Manage onboarding programs end-to-end, delivering a structured and engaging experience for new hires in a remote environment.
- Maintain HR systems, employee records, documentation, SOPs, workflows, and internal policy resources with accuracy and consistency.
- Coordinate employee relations intake, documentation, and investigations support while escalating complex or sensitive matters appropriately.
- Administer and track leave of absence processes, accommodations, and related employee communications in partnership with external providers.
- Ensure HR compliance across a multi-state workforce, including policy updates, required notices, and training tracking.
- Support employment verification and clearance-related processes, ensuring confidentiality and accurate documentation handling.
- Partner with leadership to improve employee experience, remote culture programs, engagement initiatives, and internal communications.
- Identify operational gaps and implement scalable improvements to People Operations systems and workflows.
- 6+ years of experience in People Operations, HR Operations, or employee lifecycle management.
- Experience managing HR processes for a remote and/or multi-state workforce.
- Hands-on experience working with a PEO, CPEO, or external HR/payroll/benefits provider.
- Strong understanding of U.S. employment compliance fundamentals and HR best practices.
- Experience supporting employee relations processes, documentation, and sensitive HR matters.
- Experience coordinating leave administration and accommodation processes.
- Ability to operate effectively in fast-paced, high-growth, or startup environments.
- Strong organizational skills with the ability to manage multiple sensitive workflows simultaneously.
- Excellent judgment, discretion, and communication skills with a solutions-oriented mindset.
- Preferred: 7–10+ years of HR experience, startup or regulated industry exposure, and HR certifications (SHRM-CP, PHR, or equivalent).
- Competitive compensation aligned with experience and scope of responsibility
- Comprehensive health, dental, and vision insurance coverage
- Remote-first work environment across the United States
- Opportunity to build and scale People Operations processes in a high-growth organization
- Direct impact on employee experience, engagement, and organizational culture
- Close collaboration with leadership, external HR partners, and cross-functional teams
- Exposure to complex HR operations in a distributed, fast-moving environment
- Professional development opportunities in People Operations and HR leadership tracks.