Cyber Practice Account Manager (Hybrid)

Careers At Patriot Growth Insurance Services and Partner Agencies Current job opportunities are posted here as they become available. Back To Openings Cyber Practice Account Manager (Hybrid) Department: CL - Small Commercial Location: Media, PA START YOUR APPLICATION About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot�s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth. Position Overview: We are seeking an experienced Account Manager to join our Cyber Practice, supporting broker partners across the Patriot platform. This role focuses on managing cyber insurance placements, coordinating submissions and quotes, and delivering responsive, high-quality service in a fast-paced, wholesale environment. The ideal candidate is detail-oriented, collaborative, and comfortable navigating complex coverage solutions while supporting growth and client satisfaction. Work Arrangement: This is a full-time remote position reporting to our office located in Media, PA Professional Responsibilities: Manage new and renewal cyber insurance submissions, including market selection, quoting, and coverage analysis. Serve as a primary point of contact for internal broker partners, delivering responsive, professional service and guidance on cyber insurance solutions. Prepare and present client-facing proposals, ensuring accuracy and compliance with surplus lines requirements and state-specific regulations. Utilize internal systems, including the Patriot Digital Trading Marketplace, to efficiently quote and place cyber business. Review policies for accuracy, process endorsements, and manage policy changes, audits, and billing-related activities. Coordinate with carriers, underwriters, and internal teams to resolve issues, obtain quotes, and ensure timely policy placement. Support certificate issuance, premium financing, and non-payment follow-up to maintain account integrity. Assist broker partners with claims inquiries by directing them to appropriate carriers and providing guidance as needed. Delegate tasks to Account Analyst team members and review work for accuracy, contributing to team efficiency and development. Support surplus lines compliance processes in partnership with third-party vendors. Participate in client and carrier meetings, contributing to relationship management and business development efforts. Assist in training and development of junior team members to strengthen overall team performance. Qualifications and Requirements: 3-5+ years of experience in commercial insurance, with preference for cyber, professional liability, or specialty lines. Active Property & Casualty insurance license required. Strong understanding of commercial insurance coverages, policy structures, and underwriting processes. Experience working in a wholesale, brokerage, or fast-paced client service environment preferred. Proficiency with agency management systems (e.g., AMS360, Applied EPIC) and Microsoft Office Suite. Ability to manage multiple priorities while maintaining accuracy and attention to detail. Strong interpersonal and communication skills, with the ability...