Director of Planning and Analysis

Key Responsibilities

Executive Operations & Project Coordination

• Serve as a key member of the TCHP President’s leadership team, ensuring seamless coordination of priorities, initiatives, and communications across the organization.
• Act as a central point of coordination between the President’s office, executive leadership, TCHP management, and broader Texas Children’s stakeholders.
• Maintain visibility into critical path initiatives, proactively tracking progress, identifying risks, and ensuring leadership awareness of any changes in scope, timeline, or outcomes.
• Lead or support high-priority, long-term, and special projects as assigned by the TCHP President.
• Develop and present reporting on business performance, risks, opportunities, and outcomes across the Health Plan.
• Identify and recommend strategic initiatives to accelerate organizational priorities and enhance operational effectiveness.

Executive Communications & Stakeholder Engagement

• Develop and execute communication strategies supporting key initiatives, organizational updates, and leadership messaging.
• Prepare executive-level materials including agendas, presentations, memos, and correspondence.
• Manage follow-up communications and ensure alignment across stakeholders.
• Act on behalf of the TCHP President to address inquiries, resolve issues, and proactively manage stakeholder needs.
• Partner with Texas Children’s Marketing, Communications, and Public Relations teams to ensure alignment with system-wide messaging and brand standards.

Strategic & Operational Planning

• Lead coordination and facilitation of strategic planning processes, including annual, quarterly, and monthly business reviews.
• Support financial and operational performance reviews in collaboration with executive leadership.
• Ensure organizational alignment with strategic priorities and budget objectives.
• Translate executive leadership goals into actionable, trackable plans that drive accountability and execution across teams.

Performance Analytics & Insights

• Lead the development and delivery of data-driven insights to support strategic and operational decision-making.
• Partner with executive leadership to analyze performance trends, identify opportunities, and address organizational challenges.
• Conduct research on market trends, industry benchmarks, and emerging opportunities to inform planning and innovation.

Project Management Office (PMO) & Change Management

• Oversee a high-performing PMO responsible for enterprise-wide initiatives from planning through execution.
• Ensure projects are aligned with strategic priorities, delivered on time and within scope, and evaluated for impact and ROI.
• Coordinate cross-functional resources, including data, personnel, and tools, to support project success.
• Implement standardized project management tools, templates, and governance frameworks.
• Provide regular updates to executive leadership on project status, risks, and outcomes.
• Partner with operational leaders to evaluate project effectiveness and drive continuous improvement.
• Collaborate with Healthcare Systems Engineering for complex or large-scale initiatives as needed.

Executive Support & Meeting Facilitation

• Partner closely with executive administrative support to manage schedules, priorities, and key commitments.
• Prepare briefing materials and strategic context for executive meetings.
• Facilitate meeting preparation, participant alignment, and follow-up actions.
• Support development of executive communications, including speeches, presentations, and talking points.

Knowledge, Skills & Abilities

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and related tools.
• Exceptional organizational, project management, and multitasking skills in a fast-paced environment.
• Advanced analytical and problem-solving capabilities with the ability to synthesize complex information.
• Excellent written and verbal communication skills, with executive-level presence.
• Ability to handle sensitive and confidential information with discretion.
• Proven ability to build relationships and influence across all levels of the organization.
• Self-directed, adaptable, and able to manage multiple priorities simultaneously.

Qualifications

Education

• Bachelor’s degree required
• Master’s degree preferred (Business Administration, Healthcare Administration, Public Health, or related field)

Experience

• Minimum of 5 years of experience in project management, strategic planning, and/or operations areas of a healthcare and/or nonprofit organization required