• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines
• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers
• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
• Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.
• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines
• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers
• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
• Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.
Bachelor's degree from Commerce /
Business / Banking with experience in Global
Business Services / Banking back-offices