Field Service Technician II

Role responsibilities

Diagnose basic mechanical, software, network, and system failures using established procedures. Service and repair designated equipment to Canon standards and specifications.

Requirements

A high school diploma or equivalent experience is required, along with 1 to 2 years of related experience. Candidates must have a basic understanding of internet environments and the ability to travel, as well as the capability to lift 50 pounds.

Key skills

Mechanical Troubleshooting, Software Troubleshooting, Network Troubleshooting, System Diagnostics, Customer Service, Technical Support, Field Maintenance, Equipment Repair, Problem Solving, Communication, Teamwork, Time Management, Adaptability, Attention to Detail, Basic Networking, Technical Documentation

Keywords

Field Service Technician, Technical Support, Troubleshooting, Diagnostics, Mechanical Repair, Software Repair, Network Support, Customer Service, Canon Products, Technical Documentation, Field Service Reports, Expense Reports, Shift Work, On-call Rotations, COVID-19 Compliance, Driving License