Senior Manager - Modern Workplace (Microsoft 365)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Manager - Modern Workplace (Microsoft 365)Full-timeCompany DescriptionIFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.Job DescriptionRole summaryThe Senior Manager – Microsoft 365 is accountable for the secure, compliant, cost-effective, and user-centric operation and continuous improvement of IFS’s Microsoft 365 collaboration and productivity platform. The role requires deep, hands-on Microsoft 365 knowledge (architecture, service capabilities and limits, tenant governance, and operational troubleshooting) and leads day-to-day service ownership across core workloads (e.g., Exchange Online, Teams, SharePoint/OneDrive). It has a strong focus on Microsoft licensing governance and optimization, and on Microsoft Purview capabilities for information protection, data lifecycle/records management, eDiscovery, and compliance reporting. Working closely with Security, Data Governance, Procurement/Finance, and IT Operations, this leader ensures the platform is reliable and audit-ready while enabling business productivity at global scale.Scope of responsibilityIn scopeService ownership for Microsoft 365 collaboration and productivity workloads (tenant governance, configuration standards, lifecycle management, operational readiness).Microsoft Purview: information protection and labeling, data loss prevention (DLP), retention/records, eDiscovery (Standard/Premium as applicable), audit, communication compliance (where in use), and compliance reporting aligned to internal and regulatory requirements.Microsoft licensing governance and optimization across M365, Purview, and adjacent suites (e.g., Entra ID, Defender, Power Platform, Copilot where applicable): entitlement, assignment models, true-up/true-down support, and cost optimization.Roadmap and continuous improvement: evaluating Microsoft changes, retiring legacy configurations, and improving user experience and security posture.Operational governance: change management, incident/problem escalation oversight, service reporting, and vendor/Microsoft support engagement.Out of scope (typical examples)Business ownership of content,...