Senior Vice President, Client Implementations

We’re seeking a future team member for the role of Senior Vice President, Client Implementations to join our Client Conversion & Change Team within the Client Activation Strategic Delivery Group.   This role will be based in London, UK.

In this role, you will make an impact in the following ways: 

• Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.

• Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.

• Deploys full program governance with standard artifacts to track project plan assignments. 

• Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.

• Lead Client Conversion and Change improvement initiatives.

• Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction

• Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams

• Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models

   

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree or the equivalent 

• Project Management Certification is strongly preferred

• Strong understanding of Accounting preferred. 

• Experience in client-facing and/or project management roles is strongly recommended