Benifits Administrator
Surge Staffing Columbus, Ohio, United States (On-site)SaveApply
Benefits & Self-Insurance Administrator
Position Summary
We are seeking a detail-oriented and experienced Benefits & Self-Insurance Administrator to oversee the administration of employee benefit programs and support the management of a self-funded health plan. This role will serve as a key resource for employees, vendors, and internal stakeholders while ensuring compliance, accuracy, and exceptional service delivery across all benefits-related functions.
The ideal candidate will have hands-on experience administering self-insured medical plans, coordinating with third-party administrators (TPAs), managing benefit enrollments, and ensuring compliance with applicable federal and state regulations. This individual will work closely with Human Resources, Finance, Payroll, and insurance partners to support a growing, multi-state workforce.
Key Responsibilities
Benefits Administration
- Administer employee benefit programs including medical, dental, vision, life, disability, voluntary benefits, and retirement plans.
- Manage new hire enrollments, qualifying life events, terminations, and annual open enrollment processes.
- Serve as the primary point of contact for employee benefit inquiries and issue resolution.
- Conduct employee benefit orientations and educational sessions.
- Ensure timely and accurate processing of benefit elections and changes.
Self-Insurance Administration
- Coordinate day-to-day administration of the self-funded health plan.
- Partner with third-party administrators (TPAs), stop-loss carriers, brokers, and vendors to ensure effective plan management.
- Review claims reporting, utilization trends, and plan performance metrics.
- Assist with stop-loss renewals, claims analysis, and cost-containment initiatives.
- Support plan audits and reconciliation activities to ensure accuracy and compliance.
- Monitor eligibility files and maintain data integrity between HRIS, payroll, and benefits systems.
Compliance & Reporting
- Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, and other applicable regulations.
- Assist with preparation and distribution of required employee notices and benefit communications.
- Support annual audits, reporting requirements, and plan documentation updates.
- Maintain accurate benefits records and confidential employee information.
Vendor & Employee Support
- Build and maintain strong relationships with benefit vendors and insurance partners.
- Escalate and resolve complex employee claims and coverage issues.
- Participate in vendor meetings and benefit strategy discussions.
- Assist with evaluating benefit offerings and identifying opportunities for process improvements.
Qualifications
Required
- 3+ years of benefits administration experience.
- Experience administering self-funded/self-insured medical plans.
- Working knowledge of ERISA, ACA, COBRA, HIPAA, and related benefits regulations.
- Experience working with TPAs, stop-loss carriers, and insurance vendors.
- Strong analytical, organizational, and problem-solving skills.
- High level of attention to detail and confidentiality.
- Proficiency with Microsoft Office Suite and HRIS/benefits administration systems.
Preferred
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- CEBS, SHRM, PHR, or benefits-related certification.
- Experience supporting large multi-state employee populations.
- Knowledge of leave administration and workers' compensation programs.
Key Performance Indicators (KPIs)
- Benefits enrollment accuracy
- Employee inquiry response time
- Compliance and audit results
- Open enrollment execution
- Vendor management effectiveness
- Claims resolution efficiency
- Benefits data accuracy
- Employee satisfaction and service levels
Compensation & Benefits
- Competitive compensation package
- Health, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Career growth potential
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