Platform Manager - Agilist
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Agilists at U.S. Bank are customer-obsessed servant leaders focused on enabling product teams to deliver customer value through Agile principles, effective facilitation, coaching, continuous improvement, and operational excellence. This role partners closely with Product Managers, TPMs, Engineers, Business Partners, and Leadership to drive product discovery, planning, delivery, and portfolio alignment while ensuring all product vision, planning, and development activities are grounded in Agile and Product Values & Principles.
Agilists foster a culture of experimentation, learning, and continuous improvement by helping teams evolve strategies and delivery approaches based on customer feedback, business outcomes, and data-driven insights. They champion Agile ways of working, coach teams and stakeholders on Agile practices and mindsets, and keep teams focused on achieving product goals through effective planning, collaboration, transparency, and servant leadership. Through facilitation, metrics, dependency management, and continuous coaching, Agilists enable high-performing teams that consistently deliver value, improve customer outcomes, and drive positive organizational change.
As an Agilist, you will:
Lead Agile delivery and execution by facilitating team ceremonies, removing blockers, managing dependencies, and helping teams achieve sprint and roadmap commitments.
Promote Agile ways of working through coaching, mentoring, and educating teams and stakeholders on Agile principles, Scrum practices, roles, and responsibilities.
Own Agile processes and team health by driving continuous improvement, facilitating retrospectives, establishing working agreements, and identifying Agile anti-patterns.
Facilitate effective team collaboration through standups, sprint planning, backlog refinement, demos, retrospectives, QPP, Walk the Wall, and other planning events.
Partner with Product Managers and TPMs to maintain prioritized backlogs, support product roadmaps, align strategic objectives, and ensure delivery readiness.
Drive planning and portfolio alignment by coordinating cross-team dependencies, supporting OKRs, roadmap planning, capacity planning, and portfolio management activities.
Maintain Scrum discipline and delivery readiness by ensuring adherence to Definition of Ready (DoR), Definition of Done (DoD), backlog quality, acceptance criteria, and sprint planning standards.
Leverage Agile tools and metrics including Jira, Confluence, Dragonboat, Mural, and KYT to provide transparency, support decision-making, and improve delivery effectiveness.
Establish and monitor team performance metrics to improve predictability, delivery outcomes, customer value, and continuous improvement.
Support customer-focused product development through discovery, experimentation, personas, story mapping, MVP coaching, and feedback-driven product evolution.
Manage governance and operational activities including audit readiness, delivery evidence, compliance requirements, team rosters, funding support, staffing coordination, and onboarding activities.
Demonstrate servant leadership by protecting teams from distractions, promoting focus on business outcomes, fostering collaboration, and supporting the team wherever needed.
This role requires working from one of the posted locations three (3) or more days per week.
Basic Qualifications
Bachelor's degree, or equivalent work experience'
Typically three or more years of related experience
Preferred Skills/Experience
Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
Demonstrates deep understanding of target customer through internal/external research and discovery (e.g., creation of personas, story maps, product chartering/mapping experience)
Strong collaboration with product managers and software engineers to execute product vision and roadmap
Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap
Preferred skills: product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, performance measurement and optimization, marketing and analytics
Preferred License: Certified Scrum Master (CSM)
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.