Critical Environment Support Assistant

Critical Environment Support Assistant | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsCritical Environment Support AssistantUnited States, Georgia, Fayetteville +1 moreApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200038925Date postedJul 22, 2026Work siteFully on-siteTravelLess than 25%ProfessionData CenterDisciplineCritical Environment OpsRole typeIndividual ContributorEmployment typeFull-TimeOverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Support Assistant. (Location: Fayetteville, GA)Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Support Assistant, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.ResponsibilitiesEquipment and Systems OperationsSupports senior colleagues as an assistant.Adds required data, documents changes and upkeep of procedures and building management systems.Participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.Equipment and Systems MaintenanceProvides maintenance assistance by prepping materials and performing administrative tasks as instructed.Prepares paperwork in support of maintenance planning scope.Team Management Support (Onboarding/ Offboarding)Helps to provide onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups). Creating and submitting requests for datacenter access using the Data Center Access Tool. Critical Environment CultureSupport the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP...