Senior Business Operations Specialist - Sanction Operations

Back to all rolesSenior Business Operations Specialist - Sanction OperationsApplyJob detailsBusiness OperationsLondonFull-time£60,978 GBP - £68,295 GBPWhat you will doYou will oversee the end-to-end sanctions screening process across Klarna’s Europe, UK, and Asia-Pacific operations, ensuring high-quality execution within an outsourced delivery model. You will act as the primary point of accountability for vendor performance, maintaining strong operational standards, managing escalations, and stepping in to handle complex or sensitive investigations when required. In this position, you will continuously improve processes, frameworks, and controls to ensure compliance with evolving sanctions regulations. You will also collaborate closely with Compliance, Legal, and MLRO functions to support regulatory obligations, audits, and policy alignment.Who you are• 3–5 years of experience in sanctions investigations, sanctions screening, or financial crime compliance within a regulated environment• Strong understanding of global sanctions regimes (EU, UN, UK and others) and their impact on business activities• Ability to assess complex cases, apply sound judgment, and document decisions clearly and accurately• Experience working with outsourced or third-party operations, with accountability for quality and performance outcomes• High attention to detail with the ability to manage multiple priorities and meet deadlines in a structured environment• Strong written and verbal communication skills, with the ability to engage effectively with internal and external stakeholders• Familiarity with sanctions screening tools and name-matching logic (e.g. LexisNexis, World-Check, Fircosoft)Awesome to have• Experience handling complex or sensitive sanctions investigations in-house• Experience supporting audits or regulatory examinations and responding to related enquiries• Knowledge of adverse media screening and open-source intelligence practices• Relevant certification such as Certified Global Sanctions Specialist (CGSS) or equivalent• Experience creating or maintaining Standard Operating Procedures and training materialsPlease include a CV in EnglishCurious to learn more about Klarna and what it’s like to work here? Explore our career site!Upload your resume to autofill the applicationUploadFirst name *Last name *Email *Dial codePhone numberLinkedIn profile *Please upload your resume (preferably as a PDF file) *Click or drag file to uploadSupported file format: .PDF; Maximum file size: 10.49 MB; Maximum file: 1;Mandatory Are you currently based in the location the job is posted in? *YesNoAre you legally authorised to work in the location where this position is based? *YesNoWill you now or in the future require sponsorship for employment authorization or visa status in the location this position is based? *YesNoAI disclaimerThis application process may use AI-enabled systems to support candidate evaluation based on factors such as experience, technical skills, and qualifications. All processing is carried out in accordance with applicable data protection, AI governance, and labour laws. Human oversight is maintained at all stages, and final hiring decisions are made by people. Personal data submitted as part of this application is not used to train AI models.I have read and understood the privacy policy and acknowledge that my personal data will be processed as part of this application.ApplyApplyHire withPrivacy Policy