ServiceNow Discovery Administrator (Hybrid)

Our Insights Personal Finance Market Trends Technology & Disruption Sustainability Diversity & Inclusion What We Do Wealth Management Investment Banking & Capital Markets Sales & Trading Research Investment Management Morgan Stanley at Work Sustainable Investing Inclusive Innovation About Us Core Values Leadership History Locations Diversity Sustainability Giving Back Technology Careers Students & Graduates Experienced Professionals LanguageEnglishFrench Single PositionView All JobsHybridServiceNow Discovery Administrator (Hybrid)Montreal, Quebec, CanadaApply NowFind out how well you match with this jobUpload your resumeJob descriptionEmployment TypeFull timeJob LevelVice PresidentPosted DateJul 19, 2026We’re seeking someone to join our team as a ServiceNow Discovery Administrator to lead the design, implementation, and enhancement of our enterprise ServiceNow Discovery platform, driving accurate infrastructure visibility, high-quality Configuration Management Database (CMDB) data, and scalable automation across a global technology environment.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cyber Security Engineering position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you'll do in the role:Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutionsAdminister, configure, and support the ServiceNow Discovery platform, including MID Servers, schedules, credentials, and integrationsDesign, develop, and maintain Discovery Patterns, Probes, and Sensors to enhance coverage and CMDB data accuracyTroubleshoot Discovery failures by analyzing logs, connectivity, authentication, and infrastructure configurationsPartner with infrastructure, networking, cloud, and application teams to onboard new technologies and expand Discovery scopeDevelop automation using PowerShell and Python to streamline administration, operational tasks, and Discovery processesManage Discovery configurations and code through GitHub and CI/CD pipelines using Jenkins and DevOps best practicesMonitor Discovery health, MID Server performance, and CMDB data quality, implementing improvements to ensure reliable asset visibilityContribute to platform architecture, technology evaluations, and best practices for ServiceNow Discovery and enterprise asset managementParticipate in Agile ceremonies and document configurations, procedures, and technical solutions to support knowledge sharingWhat you'll bring to the role:Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplinesBachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experienceAt least 6 years of hands-on experience administering and engineering ServiceNow Discovery in large enterprise environmentsStrong expertise in Discovery components, including MID Servers, Patterns, Probes, Sensors, credentials, and troubleshootingExperience managing CMDB data quality, reconciliation processes, and identification rulesStrong Windows Server administration experience, including deployment and troubleshooting of MID ServersProficiency in PowerShell and Python for automation and infrastructure managementExperience with Git,...