Technical Trainer
Build your best future with the Johnson Controls team
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
As a division of Johnson Controls’ BT&S Global Products, the Johnson Controls Training Institute delivers a range of classroom and performance support offerings for both internal and external fire detection customers. Our ability to provide these offerings stems from a comprehensive process that assesses the needs of targeted learners and their organizations. We design our training programs to align with business objectives, develop and deliver content in the most effective learning formats, distribute it through optimal channels, and continuously evaluate its effectiveness to drive ongoing improvement, enhance business impact, and increase customer value.
What you will do:
The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Glendale, Wisconsin.
How you will do it:
Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.
Design, develop, and facilitate webinars that complement instructor-led training topics.
Qualify to deliver multiple product training curricula simultaneously.
Document course enhancements based on feedback from customers and subject matter experts.
Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.
What we look for:
Required
Strong communication, organizational, interpersonal, and presentation skills.
Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
Minimum of 3 years of directly relevant work experience.
Preferred
Familiarity with Simplex ES fire detection systems.
Experience in installation, service or inspections of Simplex fire products
Vocational education, or 3 years of directly relevant work experience.
Training Certifications in any Simplex fire panels a plus.
Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.
Installation or service experience with fire detection, security, access control, or other low voltage systems.
Experience in delivering training to end-user customers or peer mentoring.
This will be an onsite role at our Glendale, WI training facility. Requires up to 50% travel for training at other locations.
HIRING SALARY RANGE: $75,000-90,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.