Sales Support Specialist I
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Compensation Considerations:
The Sales Support Specialist I plays a key role in supporting and executing successful blood drives that help ensure local hospitals have the blood products they need to save lives. This position assists with donor recruitment, partners with blood drive coordinators, and provides onsite and virtual support to create a positive donor experience. Working closely with internal teams and community partners, the Sales Support Specialist helps increase donor participation, build lasting relationships, and support the overall success of Vitalant's life-saving mission.Work Shift (if applicable):
Shift 1 (United States of America)Job Description:
Vitalant is seeking a Sales Support Specialist I
Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together.
Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.
What to Expect
Pay: 21.05 to 27.25 hourly
Schedule is full time and will vary each week; must remain flexible. Schedules issued 3 weeks in advanced for planning purposes
Location: 424 S. Mesa Hills Drive El Paso, TX 79912
Our comprehensive total rewards support you, your family, and your future with:
Medical, dental, and vision insurance
401(k) with 5% company match
Tuition assistance up to $5,000 per year
Free basic life and AD&D insurance
Free short- and long-term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks
As a Sales Support Specialist I, you’ll get to:
Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
Engage blood drive coordinators to increase donor participation and retention.
Assist with donor recruitment initiatives, including outreach to first-time donors.
Maintain accurate records and ensure data integrity using established systems.
Support special projects and assist with training and onboarding of new and existing staff.
Provide high-quality customer service to internal and external customers.
Ensure compliance with internal SOPs, external regulations, and software usage standards.
Collaborate with field teams and cross-functional partners to support operational success
REQUIREMENTS:
KNOWLEDGE/EDUCATION
Required: Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration), or an equivalent combination of education and experience.
LICENSES/CERTIFICATIONS
Valid in–state driver's license, preferred.
EXPERIENCE
Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
Experience in blood banking.
Prior sales experience, particularly in customer facing or outreach roles.
Location:
424 South Mesa Hills Drive
El Paso, TX 79912
Job Category:
Sales / Community OutreachContact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.