Receptionist, Anchorage, Alaska Office

Department: Support

Status: Non-Exempt

Reports To:  Office manager

Summary

The receptionist position provides excellent customer service with routine clerical support services to ensure adequate support to professional and management staff.

Essential Duties & Responsibilities

• Greets and directs visitors, and completes and issues all necessary documentation, including the creation of badges and guest lists.

• Handles telephone calls, monitors emails and mail and overnight documents.
• Schedules appointments including catering needs, maintains calendars, handles travel arrangements for team.
• Ensure that meeting and conference rooms are reserved, and appropriate equipment is available for meetings.
• Operates office machines, such as photocopiers and scanners, voice mail systems.
• Stamp and sort packages and mail and distributes to appropriate parties in a timely manner to ensure proper routing.
• Maintains tidy office area to ensure orderliness of facility. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Undertakes general clerical duties with specific projects as required

Other duties and projects as assigned.

Education and/or Experience

• A high school diploma required with 3-5 years of administrative experience.
• Ability to use discretion and maintain confidentiality.
• High level of organizational ability and ability to multi-task.
• Ability to be proactive and work independently.
• Ability to work under tight deadlines.
• Detail-oriented with good analytical skills.
• Professional demeanor.
• Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel, Outlook and PowerPoint) with the ability to operate standard office equipment.
• Experience using UPS, Federal Express or other online shipping applications.