Manager Digital Product Management

The Colleague Experience Group (CEG)—Amex’s Human Resources function—is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

This role owns the Payroll and Benefits product portfolio within the Oracle HCM ecosystem, ensuring reliable, compliant, and colleague-centric experiences.

• Define and execute Payroll and Benefit product strategy. 
• Lead Oracle Payroll and Benefits roadmap and modernization. 
• Drive automation, simplification, and process optimization. 
• Balance compliance, risk, operational excellence, and colleague experience. 
• Partner with Payroll, Benefits, Finance, Technology and Compliance leaders. 
• Define operational and experience-based success metrics.

• Analytical and detail-oriented, able to break down complex challenges into actionable insights.  
• Familiar with Agile tools and methods and comfortable working in iterative, fast-paced environments.  
• A strong communicator who can gather input from stakeholders, document requirements, and support alignment across teams.  
• Curious and eager to learn about product management, colleague experience, and enterprise platforms.  
• Collaborative by nature, with the ability to build relationships and work effectively in cross-functional teams.  

 
Critical Factors to Success:
 
• Oracle Payroll, and Benefits experience required. 
• Product Management experience in enterprise HR technology. 
• Knowledge of payroll operations and benefits administration. 
• Strong risk and compliance mindset. 
 
Preferred Qualifications:
 
• Global payroll experience. 
• Vendor and integration management experience. 
• Experience leading enterprise transformations.

 

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.