Role responsibilities
The Senior Manager, Maintenance Operations drives the execution, quality, and profitability of the Maintenance Team, solving problems in the field and leading technicians to deliver 5-star results. This role also involves team leadership, quality control, and technology oversight to enhance operational efficiency.
Requirements
Candidates should have 3-5 years of experience leading a maintenance or field service team, preferably in residential or hospitality settings. A strong technical background and the ability to improve technician utilization through effective scheduling and training are essential.
Key skills
Team Leadership, Problem Solving, Quality Control, Technical Expertise, Scheduling, Training, Field Service Management, AI Tools, Communication, Utilization Improvement, Vendor Management, Performance Tracking, Inventory Management, Customer Service, Troubleshooting, Coaching
Keywords
Maintenance, Operations, Team Leadership, Quality Control, Field Service, Technical Expertise, AI Tools, Scheduling Software, Performance Metrics, Customer Service, Troubleshooting, Vendor Management, Inventory Management, Health Insurance, Vacation Time, Sick Time, 401k, Professional Development, Bonus Program, Cape Cod, Hospitality, Residential, Property Management, Fleet Management, Job Scheduling, Training, Coaching, Problem Solving, Communication, Utilization Improvement