Technical Writer II

Technical Writer IID-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D-Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations across commercial, government, and research sectors trust D-Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D-Wave is shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com. About the roleD-Wave is seeking a Technical Writer II to support our growth and continued product releases. In this role, you will join our team of technical writers and work closely with software, hardware, support, and marketing teams to research, create, and maintain customer-facing technical documentation. This includes API reference material, programming instructions, code examples, user guides, system administration guides, hardware documentation, training materials, error messages, release notes, and more.To be successful in this role, you will develop a strong understanding of D-Wave's quantum computers, the Ocean Software Development Kit (SDK), and the Leap quantum cloud service through study of existing materials, hands-on experience with D-Wave's products, and collaboration with technical subject matter experts. You will support documentation initiatives, contribute to documentation strategy and standards, and help drive continuous improvements to the user experience.What you'll doProduce high-quality customer-facing technical documentation that meets the needs of technical audiences, including API references, user guides, hardware documentation, training materials, release notes, and code examples.Partner with software, hardware, support, product, and marketing teams to gather information, understand documentation requirements, and ensure content is accurate, complete, and aligned with product functionality.Participate in the product development lifecycle to identify, plan, and deliver documentation additions, enhancements, and updates for new releases.Analyze existing and proposed content to identify opportunities for reuse, single-sourcing, consistency, and improved maintainability across documentation assets.Identify, track, and resolve documentation gaps, inconsistencies, and defects, particularly related to product maintenance, troubleshooting, and user workflows, using tools such as Git and Jira, through hand-on work on the product and APIs.Define, review, and improve documentation management processes, standards, and best practices, while incorporating relevant industry trends and advancements.Ensure consistent, accurate, and user-friendly information across customer-facing platforms, including documentation websites, open-source repositories, learning management systems, and knowledge bases.Review and edit peer content to maintain quality, clarity, consistency, and adherence to established documentation standards.Contribute to continuous improvements in the documentation experience by recommending process enhancements, improving content discoverability, and advocating for customer documentation needs across teams.About YouBachelor's degree in Computer Science, Mathematics, Engineering, Physics,  or equivalent experience. 3+ years of experience as a technical writer producing customer-facing documentation for software development or technical audiences. Experience coding in Python. Ability to independently manage multiple priorities and deliver high-quality work on schedule. Strong analytical and...