Housekeeping Manager - Waldorf Astoria Chicago

Waldorf Astoria Chicago is looking for a Housekeeping Manager to join the Housekeeping team in Chicago's Gold Coast! 

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining. 

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. 

Want to learn more? Hotel Website, Facebook, Instagram

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Manager, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Oversee daily housekeeping operations: Manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Ensure room readiness: Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently
• Manage departmental processes: Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections: Oversee and perform room and public area inspections to maintain high-quality standards and compliance
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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