Supervisory Program Management Specialist

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Supervisory Program Management Specialist, you will lead three branches overseeing dashboards and business intelligence, advanced quantitative analytics, and data literacy. Provide strategic oversight for subordinate supervisors and staff, setting priorities, evaluating performance, and guiding the implementation of goals to improve quantitative data analysis, data literacy, and data reporting. Facilitate communication with internal/external stakeholders, including senior Chief Data and Analytics Office, USCIS officials, DHS components, and partner agencies, to ensure the correct ingestion, analysis, and interpretation of immigration data. Oversee teams of immigration data experts who enhance enterprise capacity for stakeholders by developing analytical tools, delivering training, supporting data queries, and providing expertise on USCIS databases, data, and processes. Manage teams data analysis, deliver presentations, and brief data issues to leadership to facilitate data-driven decisions. Collaborate with external stakeholders and their leadership to coordinate inter-office efforts among data teams. Serve as product owner for key agency data resources and platforms in partnership with stakeholders. Support the contracting officer by defining requirements, developing statements of work, evaluating contractor proposals, and monitoring contract performance to ensure contracts meet program objectives and comply with regulations.