Shift Supervisor

Zapp
London, United KingdomSupervisor, People ManagerPosted Jul 15, 2026
This website uses cookies to ensure you get the best experience. Zapp and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site. To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy. Strictly necessary These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor Analytics These cookies collect information to help us understand how the site is being used. Vendors Teamtailor Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Employee Log in as employee Candidate Log in to Connect Homepage justzapp.com Share page Facebook X LinkedIn Mail Central Operations · BAT - Battersea, SJW - St John's Wood, HAM - Hammersmith Shift Supervisor Apply for this job Shift SupervisorVarious Locations - 5 days a week. Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.Zapp is seeking a highly motivated and experienced Shift Supervisor to join our dynamic fulfilment centre team. In this role, you are responsible for the overall performance of a Zapp fulfilment centre during your shift, supervise a team of associates to follow efficient processes to optimise customer order fulfilment, reduce stock waste and loss, safeguard assets, and cultivate strong teamwork.To be successful in this role, you will need to have a passion for operations and motivating people, strong communication skills and a determination to achieve great results and create an exceptional customer experience.Responsibilities:Lead and motivate the fulfilment centre team during shifts.Ensure accurate and timely preparation of customer orders, while monitoring KPIs.Oversee efficient stock management, including receiving, storage, and inventory checks.Provide detailed shift reports to the incoming supervisor.Proactively manage staff resources and resolve any issues.Enforce attendance procedures when necessary.Prioritise and maintain Health & Safety standards.Monitor and report shift performance, escalating issues as needed.Regularly communicate with the Fulfilment Centre Manager to discuss improvements.QualificationsProven experience managing front-line operations teams and achieving demanding performance goals.Background in Food, Retail, Hospitality, Warehouse, or similar fast-paced operational environments.Demonstrated strong leadership skills with the ability to motivate and inspire...

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