Workplace Services Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Services Assistant – JLL, B1

What this job involves:

As a Workplace Services Assistant, you will be a key member of the JLL team at our client, WPP, helping to create an inspiring and welcoming colocation environment. This role is at the heart of our 'One Workplace Team' model, where you will provide essential support to ensure daily operations run smoothly and efficiently. You will be the friendly and reliable face of our services, playing a vital part in delivering an exceptional experience for all WPP employees and guests by focusing on the details that make a workplace function seamlessly.

What your day-to-day will look like:

• Process and manage incoming work orders to ensure timely resolution.
• Coordinate with our service partners and vendors to schedule on-site services.
• Serve as a helpful communication link between WPP employees, JLL management, and our service providers.
• Act as a key point of contact for employee and occupant requests, providing helpful and timely information.
• Maintain accurate operational documents and records.
• Assist with tracking operational expenses to support budget management.
• Support the team in ensuring all services are delivered in compliance with agreed standards.
• Other duties as assigned.

Required Qualifications:

• High school diploma or equivalent.
• 1-2 years of administrative or customer service experience.
• Strong attention to detail and ability to follow standard procedures.
• Strong communication skills and a courteous, professional manner.
• A customer-focused attitude and a strong desire to help others.
• Ability to work collaboratively as part of a team under close supervision.
• A willingness to learn and follow instructions for routine tasks.

Preferred Qualifications:

• College degree preferred.

• Prior experience in a customer-facing role such as retail, reception, or hospitality.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Suite.
• An interest in facilities management or commercial real estate.
• Ability to organize and handle multiple routine tasks.
• A proactive and positive approach to your work.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

50,000.00 – 70,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.