Spa Coordinator- Part Time (Flamingo LV)

Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while participating in genuine interactions that provide the highest level of guest service. 

•    Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.  
•    Initiate and engage in conversations in a professional and friendly manner. 
•    The ability to work in a fast paced and multi-task-oriented environment while being able to work reception and spa host interchangeably in one shift.  
•    Be able to schedule appointments in a timely manner with accuracy both in person and over the phone.  
•    Demonstrate computer knowledge with proficiency in Microsoft Office programs including but not limited to Excel, Word, and Outlook. 
•    Handles the computer booking system and all cash handling procedures with accuracy and ease. 
•    Answer phones promptly and in a friendly way. 
•    Work well under pressure and ability to assist multiple guests at a time.  
•    Knowledge of all spa treatments, salon services, and retail items with the intent to suggest/sell service offerings to best tailor the client’s needs. 
•    The ability to suggest, sell, and provide detailed descriptions of spa services and retail items. 
•    Maintain par levels and stock items in the reception area and back spa when needed 
•    Ability to perform other tasks assigned by the Manager or Supervisor. 

•    Must be 18 years of age or older 
•    High school diploma or equivalent. 
•    1-2 years reception desk/salon or spa experience and/or customer service experience preferred. 
•    Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills.  
•    Ability to multi-task 
•    Must be detail-oriented, friendly, outgoing, and have excellent communication skills. 
•    Must be able to work well with others and as a team.  
•    Nevada Food Handler’s Card (Health Card)

ADDITIONAL REQUIREMENTS
•    Ability to push and pull up to 50 pounds
•    Ability to lift and carry objects up to 30 pounds 
•    Able to stand for a long period of time (up to an average 8–9-hour shift). 
•    Ability to bend, stoop, twist, reach, and kneel repetitively 
•    Safely work with provided cleaning chemical and equipment 
•    Ascend and descend stairs and maintain equilibrium for an extended period
•    Must be able to work from a standing position and/or walking motion for extended period
•    Ability to work in a smoking and pet-friendly environment