Director, Academic Services
Position Summary
The School of Professional Studies (SPS) Division of Programs in Business (DPB) is seeking a Director, Academic Services who will lead the division’s Academic Services and Academic Advising unit. The Director oversees the administration of credit students’ academic services including admissions, registration, orientation, and academic advisement; supervise, hire, train, develop, and evaluate advisors; manage student-related academic probation and dismissal cases; resolve student-related administrative issues, such as grade appeals, and direct the credit and CE student grievance process to ensure prompt and fair resolution of academic and administrative problems; participate in strategic and academic planning for NYC and Global campuses programs, and policy review; and present and make recommendations to the Assistant Dean, Chairs, and Academic Directors based on findings. The Director will also serve as the divisional liaison to the Office of Student Affairs, Alumni Affairs, Wasserman Center, and other central administrative teams as needed.
This position is located in our Midtown Center, 20 W. 43rd Street.
Qualifications
Required Education:Bachelor's DegreePreferred Education:Master's Degree in a related field strongly preferred.Required Experience:7+ years progressively responsible experience in program administration or student services or equivalent combination. Must include experience supervising administrative activities and overseeing staff and operations.Preferred Experience:7+ years in higher education and student affairsRequired Skills, Knowledge and Abilities:Ability to develop and implement yield and advising strategies, supervise professional staff, and administer budgets. Excellent communication and problem solving skills.Preferred Skills, Knowledge and Abilities:Experience in higher education and student affairs
Additional Information
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $75,000.00 to USD $115,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
Since 1934, the NYU School of Professional Studies (NYU SPS) has been a deeply respected institution of higher education that is grounded in applied learning. From its early years, training returning World War II veterans to fulfill the nation’s urgent need for skilled technical workers, it has evolved into a professional education powerhouse that offers 20 graduate degrees, 14 bachelor’s degrees for undergraduate students, four associate’s degrees, and a plethora of continuing education courses and credentials.
NYU SPS is a thought leader, and serves as an incubator for new ideas in industries that are constantly changing. We prepare students for in-demand jobs in fields including real estate, hospitality and tourism; global affairs; global sports management; publishing; marketing and public relations; project management; executive coaching and organizational consulting, human capital management; information technology, management and systems; translation; publishing and professional writing. NYU SPS is focused on building skills that open doors to opportunities in emerging fields and global markets. NYU SPS faculty members are leading experts in their areas of discipline, with a hands-on approach that encourages students to push beyond their limits and to break new ground.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.