Manager, Hotel Performance Analytics
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Manager of Hotel Performance Analytics, you’re not just analyzing and optimizing the hotel's operational and financial performance – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Maximize profitability and operational efficiency: Partner with hotel leadership to optimize resources, enhance guest and team member experiences, and drive efficient labor management and financial planning
- Own forecasting and budgeting: Lead efforts in forecasting, budgeting, and achieving departmental labor goals
- Oversee training and vendor relationships: Ensure ongoing quality, effectiveness, and operational compliance of training programs and vendor partnerships
- Collaborate for success: Align with auditing teams and provide regular performance insights to drive informed decision-making
- Optimize labor programs: Implement innovative labor management practices, analyze metrics, and refine programs to meet benchmarks and continuously improve performance
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.