Role responsibilities
The Director of Account Management will lead and develop a team of Account Managers to enhance client satisfaction and drive success in the Home Services vertical. This role involves strategic leadership, client relationship management, and oversight of account performance.
Requirements
Candidates should have a bachelor's degree in a relevant field and at least 5 years of experience in account management or client service roles, particularly in a Digital Marketing Agency. Leadership experience of 3+ years is also required, along with strong knowledge of digital marketing strategies.
Key skills
Account Management, Client Relationship Management, Digital Marketing, Leadership, Communication, Interpersonal Skills, CRM Systems, Strategic Planning, Market Analysis, Team Development, Consultative Selling, Performance Metrics, Risk Management, Process Improvement, SEO, Advertising
Keywords
Account Management, Client Relationship Management, Digital Marketing, Leadership, Communication, Interpersonal Skills, CRM Systems, Strategic Planning, Market Analysis, Team Development, Consultative Selling, Performance Metrics, Risk Management, Process Improvement, SEO, Advertising, Home Services, Revenue Growth, Client Satisfaction, Retention, Upselling, AI Support, Service Delivery, Performance Reviews, Industry Conferences, Flexibility, Professional Growth, Team Culture, Accountability, Excellence