Supervisory Senior Operations Officer

This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one year probationary period. The official title of this position is Supervisory IT Cybersecurity Specialist (INFOSEC) GS-2210-15. Typical work assignments include, but are not limited to: Serving as the CISA Associate Director's representative within CISA Integrated Operations Division (IOD) and is responsible for timely and actionable communications between CISA Senior Leadership and CISA IOD for all incidents affecting CISA's mission space (with an emphasis on cyber, physical, and emergency communications-related impacts). Communicating frequently with senior governmental, industry, and civilian stakeholders during the management of emerging critical infrastructure events and incidents. Maintaining complete and factual awareness of all events, incidents, and coordination efforts with cyber, physical, and emergency communications departments and agencies and stakeholders. Serving as a senior advisor to the CISA Director and senior leadership and keep them situationally aware of the status and agency response actions on all critical infrastructure issues with an emphasis on cyber events and incidents. Leading an assigned watch and warning shift team, which includes a CISA Duty Officer and Assistant CISA Duty Officer, and junior staff assigned to shifts. Actively monitoring for critical infrastructure threats or activity impacting Federal and State, Local, Tribal, and Territorial (FSLTT) network environments, critical infrastructure, and impacts to National Critical Functions. Coordinating with FSLTT representatives and critical infrastructure owners and operators. Responsible for explaining extremely complex cybersecurity incidents and their potential cascading impacts to internal and external senior leaders in plain, easy-to-understand language, while still ensuring the complexity of the situation is understood. Collaboratively developing and recommending long-range plans for CISA IOD to maintain situational awareness of the nation's critical infrastructure. Working directly with and through CISA IOD to ensure 24/7 staffing across shift missions, monitoring, collection, dissemination, and alerting capability for CISA.