Flexible on location: Position can be based from Auckland, Wellington or Christchurch
At Kordia, we’re powering some of New Zealand’s most mission-critical networks, from cyber security and cloud to next-generation connectivity. As our business continues to evolve, we’re looking for a confident and commercially savvy Client Manager to help our customers thrive in a digital world that demands both reliability and innovation.
If you’re passionate about technology, thrive on building relationships, and know how to translate complex needs into tailored solutions, this is your chance to make a real impact with one of Aotearoa’s most trusted tech brands.
Ko tā mātou mahi | About the role
As a Client Manager, you’ll be the primary point of contact for a portfolio of valued customers across our Cyber, Cloud & Connectivity Solutions business. You’ll deepen relationships, drive commercial outcomes, and deliver what we call “The Kordia Experience”, a personal, proactive, and genuinely customer-first experience.
Every day will bring something different; strategic conversations with clients, working with internal teams to design solutions, and finding new opportunities to help customers achieve their goals. Your work will directly contribute to Kordia’s growth, reputation, and customer success.
Ko tō mahi | Key Responsibilities
- Manage and grow a portfolio of Cyber, Cloud & Connectivity customers
- Build strong, multi-level relationships and act as the key liaison between clients and internal teams
- Identify and close new revenue opportunities through upselling and cross-selling
- Translate technical concepts into commercially relevant business outcomes
- Deliver tailored proposals and support complex sales opportunities through to completion
- Maintain accurate CRM data and provide clear, insightful client reporting
- Contribute to continuous improvement, helping us refine how we deliver “The Kordia Experience:
Na tōu rourou | What you’ll bring
- An account management background gained in telco or cyber (ideally both!)
- Strong knowledge of cyber security, cloud, or digital technology environments
- Proven ability to lead value-based sales engagements across a broad spectrum of accounts.
- Excellent relationship-building and communication skills, with confidence engaging senior stakeholders
- Strong commercial acumen, including budgeting, forecasting, and contract negotiation
- Excellent organisational skills, attention to detail, and a results-driven mindset
- Proficiency with Microsoft tools and CRM platforms
Ō tātou uara | What’s in it for you
As a Client Manager, you’ll be trusted to lead meaningful relationships and shape outcomes that truly matter for some of New Zealand’s most recognised organisations. You’ll have the freedom to make decisions, the backing of highly skilled teams, and the opportunity to directly influence our growth story.
We’ll invest in your professional development with learning budgets, leadership pathways, and exposure to cutting-edge technology, all while supporting a healthy balance through hybrid working, flexible arrangements, and wellbeing leave.
In addition to a competitive base salary plus bonus, you’ll enjoy some great benefits including matched superannuation up to 5% and additional leave entitlements.