Wedding and Events Manager - Casa Mani Resort Napa Valley, Curio Collection by Hilton

Sales & Revenue Generation

• Solicit, negotiate, and book wedding ceremonies, receptions, rehearsal dinners, farewell brunches and other social events.
• Generate new business through prospecting, networking, referrals, industry partnerships, bridal shows, and community engagement.
• Respond promptly to inquiries and maintain consistent follow-up to maximize conversion opportunities.
• Conduct property tours and personalized consultations for prospective clients.
• Prepare proposals, contracts, banquet event orders, and related sales documentation.
• Negotiate pricing and contract terms within established guidelines.
• Achieve and exceed monthly, quarterly, and annual revenue goals.
• Maintain accurate sales activity, forecasting, and pipeline management within hotel CRM systems.

 

Client Relationship Management

• Build strong relationships with engaged couples, wedding planners, vendors, and community partners.
• Serve as the primary contact throughout the planning process and event execution.
• Provide exceptional customer service and personalized attention to ensure client satisfaction.
• Resolve client concerns professionally and proactively.
• Foster repeat business and referral opportunities through outstanding service.

 

Event Planning & Coordination

• Collaborate with Catering, Events, Food & Beverage, Rooms, and Operations teams to ensure successful event execution.
• Conduct planning meetings and communicate client expectations to operational departments.
• Ensure all event details are documented accurately and communicated effectively.
• Participate in pre-convention and event meetings as necessary.
• Support event execution and guest experience initiatives as needed.

 

Marketing & Business Development

• Develop and maintain relationships with wedding planners, photographers, florists, entertainment providers, wineries, and other industry partners.
• Represent the hotel at bridal expos, networking events, and community functions.
• Partner with Marketing to promote wedding packages, seasonal offerings, and special events.
• Monitor market trends and competitive activity to identify revenue opportunities. 

Administrative Responsibilities

• Maintain accurate client records, contracts, correspondence, and event documentation.
• Prepare weekly and monthly sales reports and revenue forecasts.
• Ensure compliance with Hilton and hotel sales standards and procedures.
• Participate in departmental meetings, training programs, and revenue strategy discussions. 

Education & Experience

• Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
• Minimum of 3 years of hotel sales, catering sales, wedding sales, or event management experience required.
• Luxury hotel, resort, winery, or destination wedding venue experience preferred.
• Experience working within Hilton systems and sales platforms preferred.

 

Knowledge, Skills & Abilities

• Proven ability to meet and exceed revenue goals.
• Strong sales, negotiation, and closing skills.
• Exceptional interpersonal and relationship-building abilities.
• Outstanding written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple clients and priorities simultaneously.
• Proficiency with CRM systems, Microsoft Office Suite, and hotel sales software.
• Ability to work evenings, weekends, and special events as business demands require.

 

Physical Requirements

• Ability to stand and walk for extended periods during site tours and events.
• Ability to lift and carry up to 25 pounds occasionally.
• Ability to work flexible schedules including weekends and holidays.