This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Systems Analyst based in the United States.
The Senior Business Systems Analyst plays a key role in driving operational excellence across multiple product portfolios by connecting business objectives with technology delivery. Working in a collaborative, product-focused environment, you will partner with cross-functional teams to coordinate projects, optimize business processes, and support successful product execution. This position combines business analysis, project coordination, and process improvement while leveraging modern AI-powered tools to enhance productivity and decision-making. You will contribute to strategic initiatives, influence stakeholders across departments, and help deliver scalable solutions that improve operational performance. This is an excellent opportunity for an experienced professional who thrives in fast-paced, technology-driven organizations and enjoys working at the intersection of business and product development. The role is fully remote within the United States.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Systems Analyst based in the United States.
The Senior Business Systems Analyst plays a key role in driving operational excellence across multiple product portfolios by connecting business objectives with technology delivery. Working in a collaborative, product-focused environment, you will partner with cross-functional teams to coordinate projects, optimize business processes, and support successful product execution. This position combines business analysis, project coordination, and process improvement while leveraging modern AI-powered tools to enhance productivity and decision-making. You will contribute to strategic initiatives, influence stakeholders across departments, and help deliver scalable solutions that improve operational performance. This is an excellent opportunity for an experienced professional who thrives in fast-paced, technology-driven organizations and enjoys working at the intersection of business and product development. The role is fully remote within the United States.
Accountabilities
- Support multiple product teams by serving as a central business systems resource, coordinating cross-functional initiatives and ensuring smooth execution across product portfolios.
- Partner with product managers, engineering, QA, operations, and business stakeholders to translate strategic roadmaps into actionable delivery plans.
- Lead project execution by managing timelines, priorities, risks, stakeholder communication, user acceptance testing, and defect resolution.
- Gather, analyze, and document business requirements, including business requirement documents, user stories, process flows, and acceptance criteria.
- Facilitate workshops and collaborate with stakeholders to identify business needs, process improvements, and automation opportunities.
- Analyze operational workflows, develop business cases supported by ROI metrics, and contribute to continuous process optimization initiatives.
- Utilize modern AI-enabled platforms, intelligent automation tools, large language models, and Microsoft technologies to improve documentation, reporting, analysis, and overall operational efficiency.
- Create dashboards, executive reports, training materials, and maintain high-quality documentation while ensuring knowledge-sharing and documentation standards across teams.
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, Data Analytics, or a related field, or equivalent professional experience.
- At least 7 years of experience in business systems analysis, product operations, project coordination, or similar roles within technology-driven organizations.
- Experience working with cross-functional product, engineering, and business teams in large enterprise environments.
- Strong understanding of Agile methodologies, Software Development Life Cycle (SDLC), and product-centric delivery models.
- Hands-on experience with Microsoft technologies, including Azure DevOps, Microsoft 365, Teams, SharePoint, and the Microsoft Power Platform.
- Demonstrated ability to leverage AI-powered tools, intelligent automation platforms, and large language models to improve business processes and productivity.
- Excellent analytical, organizational, communication, stakeholder management, and problem-solving skills with the ability to influence teams without direct authority.
- Experience with API integrations, cloud platforms (preferably Azure), incident/change management, or certifications such as PMP, CBAP, CSM, or SAFe are considered strong advantages.
- Experience in industries such as connected technology, device protection, insurance, warranty services, or related sectors is a plus.
- Competitive annual salary ranging from $74,600 to $124,700, depending on experience, qualifications, and work location.
- Fully remote opportunity within the United States.
- Comprehensive healthcare and employee benefits package.
- Opportunities for career growth and salary progression.
- Exposure to modern AI technologies, intelligent automation, and enterprise-scale digital transformation initiatives.
- Collaborative, cross-functional work environment with strong emphasis on innovation, continuous improvement, and professional development.
- Opportunity to contribute to impactful, large-scale product initiatives within a global technology-driven organization.