Supervisor Front Services- Full Time (Harrah's Atlantic City)

•    Responsible for the day to day activities of the Front Services area of the Hotel for Harrah’s Atlantic City

   Assists with scheduling at proper staffing levels to ensure a cost efficient, productive environment
•    Ensures that customer problems/complaints are handled in an effective, courteous manner
•    Responsible for the motivation, continual training and empowerment of employees
•    Ensures that all staff behavior and appearance are in compliance with established policy
•    Coordinates recovery efforts with Security and Risk Management
•    Handles vehicle problems/complaint reports according to established procedure
•    Ensures cleanliness, organization and safe condition of hotel entrance, valet and storage areas
•    Maintains knowledge of hotel, community and special events in order to provide guests with needed information
•    Maintains accurate employee records and files
 

High school diploma or G.E.D. certificate required.  Two years front services experience.  Must possess a valid New Jersey driver's license.  

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.  

NJ CER LICENSE REQUIRED