Talent Acquisition Specialist

About Zenzero

Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts. 

We're on a mission to make technology genuinely work for mid-market businesses, covering managed IT, cyber security, cloud, and AI solutions that actually move the needle. The demand is growing, and so are we. 

We're also a certified B Corp and Scale Up Award winner. That combination matters to us: high growth and high standards aren't in conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. 

About the Role 

We’re looking for a proactive Talent Acquisition Specialist to manage full life-cycle recruitment across Zenzero, from job design and attraction through to selection, offer management and onboarding. You’ll partner closely with senior leaders, hiring managers and the wider People and Talent team to deliver a best-in-class hiring experience for candidates and internal stakeholders. 

This is a hands-on sourcing role where proactive hiring will be key. While some vacancies will be filled through applications, many will require direct search, market mapping and headhunting to identify high-quality talent in competitive technology markets. You’ll work on roles across all levels and geographies, with a particular focus on hiring for our Service Desk teams.

Requirements

Essential:

• Full life-cycle recruitment experience, gained either in-house at an RPO or an agency

• Experience recruiting within IT services, managed services, service desk or technical support environments 

• A proven track record of proactive sourcing and headhunting, not just application management 

• Experience working at pace and managing multiple vacancies or hiring priorities 

• Experience hiring for multiple locations  

 Nice to Have: 

• Experience using HiBob or a similar ATS 

• Knowledge of both the South African and UK markets 

• Experience identifying areas for process improvement and implementing change  

Responsibilities

• Develop proactive talent attraction plans that support current and future workforce needs 

• Partner with hiring managers and capability leads to understand hiring priorities, workforce gaps and role requirements 

• Create accurate, engaging and inclusive role profiles and job adverts 

• Source candidates through direct search, social media, job boards, CV databases, referrals and headhunting 

• Manage candidates through the full recruitment process, providing timely updates, outcomes and feedback 

• Coach hiring managers on selection methods, interview structure and assessment best practice 

• Use recruitment data, reporting and dashboards to track performance and support continuous improvement 

• Build market insight, salary benchmarking knowledge and strong talent pools across service desk, IT support and managed services talent markets 

Benefits

• Private health insurance  

• Generous holiday allowance + a day off on your birthday 

• Flexible working patterns 

• Enhanced pension contributions 

• Regular social events across all our offices