Manager - Health Care Quality Project Management

Role responsibilities

Lead and develop a high-performing team of Health Advocates to deliver exceptional member experiences. Drive operational excellence by overseeing daily operations and enhancing member experience through effective outreach strategies.

Requirements

Candidates should have at least 5 years of experience managing workloads and improving member experience in healthcare. Strong leadership, communication, and critical thinking skills are essential for this role.

Key skills

Leadership, Coaching, Operational Excellence, Communication, Collaboration, Critical Thinking, Problem Solving, Data Analysis, Member Engagement, Performance Management, Continuous Improvement, Empathy, Confidentiality, Project Management, Healthcare Knowledge, Quality Metrics

Keywords

Health Care, Quality Management, Medicare, Member Engagement, Outreach Strategies, Performance Metrics, Operational Excellence, Team Leadership, Coaching, Data Analysis, Continuous Improvement, Healthcare, Communication Skills, Problem Solving, Project Management, Empathy