This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Specialist Customer Account based in United States.
The Senior Specialist Customer Account will play a key role in driving category growth, strengthening customer partnerships, and supporting strategic sales initiatives.
This position focuses on developing customer-specific business plans, leveraging insights, and optimizing commercial performance across retail accounts.
The role combines sales expertise, analytical thinking, and relationship management to deliver measurable business results.
You will collaborate with cross-functional teams to transform shopper insights, market data, and category strategies into impactful customer solutions.
This opportunity is ideal for a proactive sales professional who enjoys building partnerships, improving processes, and influencing business outcomes.
The successful candidate will thrive in a collaborative environment focused on innovation, continuous learning, and customer success.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Specialist Customer Account based in United States.
The Senior Specialist Customer Account will play a key role in driving category growth, strengthening customer partnerships, and supporting strategic sales initiatives.
This position focuses on developing customer-specific business plans, leveraging insights, and optimizing commercial performance across retail accounts.
The role combines sales expertise, analytical thinking, and relationship management to deliver measurable business results.
You will collaborate with cross-functional teams to transform shopper insights, market data, and category strategies into impactful customer solutions.
This opportunity is ideal for a proactive sales professional who enjoys building partnerships, improving processes, and influencing business outcomes.
The successful candidate will thrive in a collaborative environment focused on innovation, continuous learning, and customer success.
Accountabilities:
- Support account managers in executing sales strategies and managing customer relationships with key retail partners.
- Lead direct sales activities for assigned customer accounts, including business presentations and category discussions.
- Drive category growth initiatives and support achievement of annual sales and commercial investment objectives.
- Develop customer business plans, including assortment strategies, new item presentations, pricing recommendations, promotional initiatives, and merchandising opportunities.
- Analyze category performance reports and identify insights, opportunities, and recommendations to improve business outcomes.
- Partner with shopper insights and data teams to translate analytics into actionable customer strategies.
- Manage commercial spend activities, including tracking, administration, record keeping, and performance follow-up.
- Provide timely communication regarding customer updates, category performance, forecasts, and business opportunities.
- Create customized selling stories and presentations tailored to customer needs and category objectives.
- Improve sales effectiveness through enhanced analytics, insights, and continuous process improvement.
- Collaborate with commercial development, retail marketing, and supply chain teams to ensure alignment and execution.
- Support team development by sharing knowledge, coaching peers, and contributing to capability-building initiatives.
- Bachelor’s degree or equivalent professional experience required.
- Minimum of 2 years of related work experience preferred.
- Previous account management experience preferred.
- Experience managing projects and delivering against key performance indicators.
- Strong understanding of sales fundamentals, customer strategy, and commercial execution.
- Proficiency in Microsoft Excel and PowerPoint.
- Strong presentation skills with the ability to communicate recommendations clearly.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities, business judgment, and strategic thinking.
- Customer-focused mindset with the ability to build trusted relationships.
- Ability to take initiative, work with limited supervision, and manage multiple priorities.
- Demonstrated ability to challenge existing processes and identify opportunities for improvement.
- Proactive approach to resolving issues and communicating potential impacts to stakeholders.
- Commitment to achieving goals through persistence, accountability, and continuous improvement.
- Competitive annual salary range of approximately $80,000–$120,000, depending on experience, skills, qualifications, and location.
- Performance-based incentive opportunities.
- Comprehensive healthcare benefits package.
- 401(k) retirement plan with company matching contributions.
- Remote work flexibility within the United States.
- Opportunities for professional growth, learning, and career development.
- Collaborative and inclusive workplace culture.
- Access to development programs and tools designed to support long-term career progression.
- Opportunity to contribute to recognized consumer brands and impactful customer strategies.
The Senior Specialist Customer Account will support account management activities, drive sales performance, and develop customer-focused strategies that increase category growth and strengthen commercial relationships. This role requires strong analytical capabilities, effective communication, and the ability to collaborate with internal teams and external customers.
Requirements:
The ideal candidate will have experience in sales, account management, or customer-focused business roles, with strong analytical skills and the ability to manage projects and deliver measurable results. They should be comfortable working independently while collaborating with diverse teams.