Director, Front Office – Sales Enablement Portfolio
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
We are seeking a dynamic and strategic Director to lead our Front Office Sales Enablement team.
This role is pivotal in driving the end-to-end GTM lifecycle, including Lead management, Opportunity management, qualification and forecasting. The director has ownership of front office transformation outcomes, linked to seller productivity, pipeline and revenue impact.
The Director is responsible for strong business stakeholder and accountable for driving the evolution, innovation and operational management of the Portfolio application landscape.
The ideal candidate will possess expertise in Sales Enablement, management of product engineering teams along with strong leadership, excellent communication, program management and organizational skills.
Who You Are
Key Responsibilities
- Lead Sales Enablement technology Portfolio for Kyndryl aligned to business value outcomes
- Lead large-scale transformation of Sales Enablement capabilities across process, tooling, and operating model
- Drive adoption and behavioural change across Sales and GTM teams
- Establish portfolio governance, prioritisation frameworks, and investment decisions
- Accountable for strategic evolution and operational management of the Portfolio
- Lead the Sales Enablement Portfolio team, driving product methodology
- Coordinate cross-functional teams (GTM, Sales, Delivery, HR, Legal, etc.) to ensure seamless execution of sales enablement processes
- Partner with CIO, GTM leadership, and wider cross functional leadership to align on priorities and outcomes
- Track and analyze technology trends, competitor offerings, and technologies to inform portfolio strategy.
- Drive continuous improvement in Sales Enablement, leveraging feedback and best practices.
- Mentor and develop team members, fostering a culture of innovation and excellence.
Qualifications
- Bachelor’s or Master’s degree in Business, Finance, Engineering, or a related field.
- 7+ years of experience in portfolio management within a front office or client-facing environment.
- Proven leadership, communication, and interpersonal skills.
- Strong stakeholder and business partnering skills
- Strong analytical and strategic thinking abilities.
- Ability to thrive in a fast-paced, evolving business landscape.
- Experience leading large-scale transformation programme
- Strong commercial acumen (pipeline / sales metrics understanding)
- Experience managing complex, multi-stakeholder environments
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.