Associate Customer Business Manager
Function: Customer Development / Sales
Location: Remote, USA (based Seattle is preferred)
Terms & Conditions: Full-time position with a hybrid work schedule. Relocation assistance and international assignment support are not available for this role. Approximately 25% travel is required, including monthly travel to Washington and twice per year to Hoboken, New Jersey.
JOB PURPOSE
Are you looking for an opportunity to drive significant impact in one of Unilever’s most strategic growth channels?
The Associate Customer Business Manager will be responsible for driving business growth within the Club Channel, with a primary focus on the Deodorant category and analytical support across the Personal Care business. This role partners closely with Costco and cross-functional teams to develop and execute Joint Business Plans, uncover growth opportunities through data and insights, and strengthen customer relationships that deliver long-term success.
KEY RESPONSIBILITIES
Deliver growth for Unilever within the Club Channel, with ownership of the Deodorant category.
Develop and execute Joint Business Plans with Costco, including assortment, pricing, and promotional strategies.
Build and maintain strong customer relationships while serving as the primary liaison for business-related discussions.
Lead strategic growth initiatives from ideation through execution.
Analyze category, customer, and syndicated data to identify business opportunities and actionable insights.
Conduct reporting, trend analysis, and performance reviews to support decision-making.
Coordinate annual planning activities and customer business reviews.
Partner closely with Marketing, Shopper Marketing, Category Management, Supply Chain, Insights, and other cross-functional teams.
Drive trade investment effectiveness and optimize business performance.
Develop marketing, merchandising, and customer-specific innovation programs that support growth objectives.
REQUIRED QUALIFICATIONS
Bachelor’s degree required.
Minimum 3 years of experience in the CPG and/or Retail industry.
Experience working with syndicated data sources such as Circana, Nielsen, and Numerator.
Strong analytical skills with the ability to translate data into business recommendations.
Strong negotiation, presentation, and communication skills.
Ability to manage ambiguity and navigate complex business situations.
Proven ability to build strong relationships with internal and external stakeholders.
Experience managing large retail accounts such as Costco, Walmart, Target, or other high-volume customers.
Experience in Customer Development, Customer Strategy & Planning (CSP), Category Management, or Sales roles.
Experience managing category performance, customer-specific innovation, exclusive product programs, and P&L responsibilities.
Advanced Excel analytical skills.
Strong PowerPoint and presentation development skills.
Experience managing to both internal and external stakeholders.
WHAT MAKES YOU SUCCESSFUL
You are customer-focused and comfortable leading conversations with complex retail customers.
You can influence decisions, build strategic partnerships, and identify win-win solutions.
You are a strong storyteller who can turn data into compelling business recommendations.
You thrive in fast-paced environments and enjoy solving complex business challenges.
You have a passion for growth, continuous improvement, and delivering results.
At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive and succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
ADDITIONAL INFORMATION
Work Location: Remote – United States (Seattle area preferred).
Travel Requirement: Approximately 25% travel, including monthly travel to Washington and twice per year to Hoboken, New Jersey.
Relocation Assistance: Not available.
International Assignment Support: Not available.
Employment Type: Full-time.
Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
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